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Keep Your Customers Comfortable: Three Tips For Creating An Inviting Waiting Room

You hate keeping your customers waiting, but sometimes, it’s unavoidable. Keeping your customer waiting room as clean and relaxing as possible can help keep your customers happy while waiting for their appointment.

Check out these tips for creating an inviting, comfortable waiting room for your customers.

1. Liven up the room with greenery.

Plants don’t just help keep the air fresh in your waiting room — they also bring a sense of calm to the area. Simple indoor plants like aloe and bamboo create a beautiful ambiance and require little attention.

One tip: if one of your plants begins to droop or otherwise isn’t looking so great, be sure to give it a home behind the front desk or in a back office with sunlight while it perks up. Taking care of the plants in your waiting room shows clients that you care about the small details — the last thing you want is for a potential customer to wait for their appointment while sitting next to a dying plant.

2. Ditch the old decor.

We’ve all walked into waiting rooms with dusty, decades-old decor. You want your customers to know that you stay on top of the latest trends in your business and keeping your waiting room up-to-date is a great way to do exactly that. Replacing the carpet every few years, ditching dated wallpaper, and updating the art on the walls are all great ways to ensure that your waiting room has a fresh, clean, inviting look.

3. Get your upholstery cleaned regularly.

You likely have your waiting room carpets or tile floors cleaned regularly, and it’s important that you get your upholstery on a regular cleaning schedule as well. Soft surfaces hold odor and keeping your upholstery clean is an important part of creating a fresh, pleasant experience for your customers. It’s not a smart move to try to clean upholstery on your own — many couch and chair-covering fabrics require special treatment to avoid water damage.

Could your waiting room use a facelift? We’ve got you covered.

At SteamEx Toledo, we’re not just here to keep your office carpets clean — we can deep-clean your waiting room upholstery as well. Reach out to us today to learn more about how we can help you create the perfect waiting room environment for your clients.

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