Not seeing Netgear_ext when setting up your Netgear WiFi range extender via mywifiext? Relax! It is the most common problem experienced by Netgear users all over the world. This issue takes place if your Netgear WiFi extender is not broadcasting the SSID or network name or is not booted up completely. Try installing using Netgear Genie which provides cross-platform availability which means you can setup and use this application for almost every platform such as Mac, Windiws, IoS and Android.
No matter what the reason is, here you will get a complete troubleshooting guide to get rid of the ‘can’t find Netgear_Ext’ issue. Let’s get started.
Troubleshooting: Unable to Find Netgear_Ext During Netgear Extender Setup
Prior to proceeding with the troubleshooting steps, try to reboot your Netgear AC750 WiFi range extender and reconnect it again. In the event that your computer, laptop, mobile device, or any other WiFi-enabled device still can’t detect the Netgear_ext SSID, you have to check if your Netgear AC750 extender is broadcasting its network SSID or not. You can configure your extender using netgear genie setup also.
How to Verify Whether Netgear AC750 is Broadcasting its SSID?
Follow the steps mentioned below to confirm if the Netgear AC750 range extender is broadcasting its SSID:
- Grab an Ethernet cable and connect its one end to the extender while another to the existing router.
- Power on both the Netgear AC750 extender and the home router.
- On your computer, open one of the installed web browsers.
- Type mywifiext in the URL bar and press the Enter key.
- The next pop-up screen will ask you for a username and password.
- Fill in the asked credentials and hit Log In.
- As soon as you see the Netgear AC750 extender configuration page, go to the WiFi Settings section.
- Next, check either the 2.4 GHz or 5 GHz WiFi is enabled or not.
- Also, confirm whether the Show Network SSID Name box is checked.
- Finally, hit on the Save button.
Now, check the SSID or network name of your Netgear AC750 extender and make sure that you are using the correct SSID to connect your extender.
Fix: Not Seeing the Netgear_Ext Network Name
Still unable to see the Netgear_ext network name during or after the Netgear AC750 setup? If yes, check the power LED of your extender. If it is blinking, then chances are that your extender is receiving insufficient power supply or the firmware is corrupt. In such a case, follow the troubleshooting steps highlighted below:
- First of all, be sure that your Netgear AC750 WiFi range extender is connected properly to a non-damaged wall plug.
- Try to factory reset your Netgear WiFi extender either by pressing the Reset button on it or through the default mywifiext.net web-based setup page.
- In the event that the power LED is still blinking, download and save the latest firmware version file on your desktop.
- Before updating the firmware, make sure that your extender is on its default factory settings.
- In order to check whether the extender has reset or not, open the Command Prompt and type the Ping command with the Netgear extender default IP 192.168.1.250.
- On the off chance if you are able to ping the Netgear extender successfully, continue with the next step. Otherwise, try to hard reset your extender again.
- After downloading the firmware file, log in to your Netgear AC750 extender and upload the downloaded file to install the latest firmware version on it.
- Now, try to connect your computer, laptop, or any other WiFi-enabled device to the extended network.
Hopefully, you are now able to connect to Netgear_ext network during the Netgear AC750 WiFi extender setup. If you are still getting any difficulty during the process, leave a comment below and let our experts help you out.